ZeloHome (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.zelohome.com.
Article 1 (Privacy information)
- “Your personal information” includes your name, date of birth, home address, email address, contact information and others, which can identify you.
- “History or characteristic information” is the information other than the above mentioned information that includes your used services, purchased products, viewed pages and ads history, searched key words, used dates, methods, and environments, zip code, gender, profession, IP address, cookie, location, terminal information and others.
Article 2 (Method to collect personal information)
- When you register with our website, we may collect information about you in a variety of ways. The information we may collect on our website includes your name, date of birth, address, telephone number, email address, credit card number, and others.
- Information our servers automatically collect when you use or view our or our affiliated services , such as your IP address, browser type, operating system, access times, purchased items, pages and ads history you browsed, searched keywords, used date, method, and environments and the pages you have viewed directly before and after accessing our website. If you are using our mobile application, this information may also include your device name and type, your operating system, and others depending on your mobile terminal setting, as well as any other information you choose to provide.
Article 3 (Purpose of collection of your information)
THE PURPOSE OF COLLECTION OF YOUR INFORMATION IS AS BELOW.
We may collect information about you in a variety of ways. The information we collect on our website includes:
- Your personal information, such as your name, date of birth, home address, contact information, paymentmethod, and others, so that you can view or change your own registered information.
- Your email address to send notifications or contact you to confirm your name and address to send purchased products.
- Your name, date of birth, home address, telephone number, bank account number, credit card number, driver’s license number for your identity verification.
- Your payment information, such as purchased products and quantity, used service and term, number of times, billed amount, name, home address, bank account number, credit card number and others.
- For your easy entry, we may show your already registered information on the entry screen or forward your information to other services (includes our affiliates) according to your instruction.
- In case of your violating or abusing our terms of service, we may use your personal information to identify you.
- Your personal information to answer to your questions, such as billed amount and others.
- Any other purposes in accordance with the above mentioned purposes.
Article 4 (Disclosure of your information to third parties)
- We will not share your information we have collected about you, with third parties without your consent, except for the following cases.
- By laws and ordinances.
- If we believe the release of your information is necessary to protect the rights, property, and safety of others however it is difficult to get your consent.
- If we believe the release of your information is necessary to improve public health or encourage sound upbringing of children however it is difficult to get your consent.
- If we need to respond or cooperate with administrative agencies, or local governments.
- If the followings are already notified or in public.
- The purpose of use includes provision to third parties
- Categories of data to be provided to third parties
- Methods to provide to third parties
- Stop providing your personal information according to your request
- Regardless of the above mentioned, the followings will not be regarded as third parties.
- If we entrust a portion or all of your personal information in order to complete our task.
- If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, your information is transferred to the successor entity.
- If we share your personal information with the specified person and we already notified you about the use.
Article 5 (Disclosure of personal information)
- If you request us to disclose your own personal information, we will do so without delay. However any of the followings applies, we may not disclose a portion or all of the information. Regarding the disclosure of your personal information, we shall charge you 1,000 JPY per case.
- The disclosure may threaten any third party’s life, body, assets and any other rights and interests.
- The disclosure may disturb our business.
- The disclosure may violate laws and ordinances.
Article 6 (Change or delete personal information)
- You can request us to change or delete your personal information in accordance with our designated procedures if you believe the personal information we have about you is not correct.
- Following the above, we will change or delete the requested information about you without delay if we decide we need to do so. We will keep you posted after the change or removal is made.
Article 7 (Stop use of personal information)
Upon your request to stop using or delete your personal information because it goes beyond the utilization purpose or such information was acquired illegally, we will investigate thoroughly and stop using or delete your personal information according to the result and will notify you accordingly. However, if stop using or deletion of your personal information is difficult because considerable expense are required, we may take some alternative solution.
Article 8 (Change of Privacy Policy)
- We reserve the right to make changes to this Privacy Policy at any time and for any reason without a prior notice to users.
- Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the website unless stated otherwise.
Article 9 (Contact us)
If you have questions or comments about this Privacy Policy, please contact us at:
Address:
Company Name: